Returns and Refund Policy

Below are our terms for exchanges and refunds.

Exchanges

The Green Nursery will accept returns for exchange for 30 days from the date of purchase. Returns will be accepted for 30 days from date of purchase. Items must be returned in re-sellable condition. No returns on washed or used diapers, diaper accessories, or nursing accessories. If a non-returnable item is defective, we will assist you in getting help from the manufacturer. It will be at their discretion if the defect falls within their own warranty.

PLEASE DO NOT just send items back, please contact us for return authorization.

Free shipping items will only be shipped free again if you received an item by error. If you purchase an item and decide after receiving it that you want a different color, we will be happy to replace it, but the shipping will be your responsibility both ways (actual shipping charges, flat rates do not apply).

Refunds

A 10% Restocking Fee may be applied to returns that were shipped with Free Shipping. If you are returning less than 75% of your order total and/or you paid for shipping at the time of initial order, you will not be charged a restocking fee (original shipping charges are non-refundable). This is only to help us keep our shipping rates low for all customers. This rule becomes applicable once the order is marked shipped/complete whether or not the items have physically left our facility.

Return Address
The Green Nursery
(Your RA Number Here)
509 E Hillside Dr.
Unit 103
Bloomington, IN 47401