GroVia 30-Day Money-Back Guarantee

No Hassles.  No Worries.

GroVia is happy to offer a 30-Day Money-Back Guarantee to all The Green Nursery customers. If you are not completely satisfied with your
purchase, you may return the products within 30 days of receipt for a full refund. Valid only on purchases made through The Green Nursery.


Download the Return Form

Click the above link to download the RMA form to process your return.

 

Program Details:

  • The GroVia 30-Day Money-Back Guarantee applies to the following products: Newborn All-In-Ones, All-In-Ones, Hybrid Shells
    (Hook & Loop and Snap Closure), Stay Dry Soaker Pads, and Organic Cotton Soaker Pads. Not valid on consumables or disposable
    products including BioSoakers, BioDiapers, accessories or diaper laundry products.

  • All diapers must be returned in clean/washed condition, free from odor, hair, and/or lint. Diapers with excessive staining are NOT
    returnable. We have the right to refuse a return that is not received in acceptable condition, which includes diapers that clearly have
    more wear and tear than should normally be seen during a test period such as this.

  • Products being returned must be postmarked no later than 30 days from the purchase/order date. Any packages that are not
    postmarked within this time frame will be refused and returned to you.

  • All returns must be accompanied by a valid Proof of Purchase and a completed RMA Form.

  • Refund amount will be your purchase price minus any applicable discounts and any shipping paid by The Green Nursery.

  • Shipping cost for items returned are the customer’s responsibility.

  • Reimbursements for returned items are made by original method of payment used through The Green Nursery. Original shipping
    charges are not refundable.

  • IMPORTANT: GroVia  will not accept any returns without this accompanying form and without proof
    or valid receipt. No Exceptions.