GroVia 30-Day Money-Back Guarantee
No Hassles. No Worries.
GroVia is happy to offer a 30-Day Money-Back Guarantee to all The Green Nursery customers. If you are not completely satisfied with your
purchase, you may return the products within 30 days of receipt for a full refund. Valid only on purchases made through The Green Nursery.
Click the above link to download the RMA form to process your return.
The GroVia 30-Day Money-Back Guarantee applies to the following products: Newborn All-In-Ones, All-In-Ones, Hybrid Shells
(Hook & Loop and Snap Closure), Stay Dry Soaker Pads, and Organic Cotton Soaker Pads. Not valid on consumables or disposable
products including BioSoakers, BioDiapers, accessories or diaper laundry products.
All diapers must be returned in clean/washed condition, free from odor, hair, and/or lint. Diapers with excessive staining are NOT
returnable. We have the right to refuse a return that is not received in acceptable condition, which includes diapers that clearly have
more wear and tear than should normally be seen during a test period such as this.
Products being returned must be postmarked no later than 30 days from the purchase/order date. Any packages that are not
postmarked within this time frame will be refused and returned to you.
All returns must be accompanied by a valid Proof of Purchase and a completed RMA Form.
Refund amount will be your purchase price minus any applicable discounts and any shipping paid by The Green Nursery.
Shipping cost for items returned are the customer’s responsibility.
Reimbursements for returned items are made by original method of payment used through The Green Nursery. Original shipping
charges are not refundable.
IMPORTANT: GroVia will not accept any returns without this accompanying form and without proof
or valid receipt. No Exceptions.